Transcendent Psychology
Transcendent Psychology
Your Very Own Client Portal
Your Very Own Client Portal
When you book online you will be asked to create an account or log into Transcendent Psychology's Client Portal.
Here you can make new bookings, manage upcoming appointments and pay your invoices (using Stripe) in one secure location.
When you select the Book appointment button in your client portal, you will be able to view all available appointments. You can also add in notes such as "add me to the cancellation list".
When you select the My Invoices button in your client portal, you will be able to view your invoice and pay from here via credit card using Stripe. A copy of the invoice will also be mailed to you after the session with bank transfer details. Payment is required on the day. Payments later than 7 days attract a $20 per session late fee. Outstanding fees may be sent to a debt collector.
When you select the My Appointments button in your client portal, you will be able to view all upcoming appointments you have booked in. You can easily cancel any appointments that no longer suit you. Please allow at least 24 hours notice. As per the cancellation policy, the full fee will be charged for not attending. Reminders are sent at 9am the day prior to the appointment.
Telehealth - Connect Where Ever You Are
Telehealth - Connect Where Ever You Are
Telehealth appointments mean that you can fit therapy into your busy lifestyle, from the comfort of your own home or office space. Please make sure you connect in a private and safe space where you can complete your session without interruptions. Appointments are via a secure video connection, you will need a smart phone, ipad or tablet or computer with an internet connection and camera. Apple products work best by downloading the zoom app prior to the session. You can test your camera and audio prior to the appointment via the link sent to you.
